How Do Car Dealerships Make Money?

Car dealerships make money from three primaryInsurance, Extended Service Contracts and Prepaid
revenue streams within a dealership. This article willService Plans. Interest rates as well as these other
explain the basics and provide you with generalfinancial products have a cost. The dealer marks up
information that pertains to most all car lots.the price of each and the difference equates to profit
1) Front End Profit. This is profit made on the sale of afor the dealer finance department. Finance managers
vehicle. Whether a vehicle is financed through a loanare generally paid a salary plus a commission rate of
company or if you pay cash, the dealership's front end5% to 10% on the sale of backend financial products.
profit is unaffected. Front end profit is the difference3) Service Department. If a new vehicle is covered
between the sale price of a vehicle and the dealersunder warranty and is brought in for a warranty repair,
actual cost. In addition, dealers make money fromthe dealership is paid by the manufacturer for labor
manufacturer's incentives, dealer "holdback" (aand part costs. Also, when used vehicles are cycled
percentage of the invoice cost, paid to the dealer bythrough the dealership and are prepared for sale, those
the manufacturer) and rebates, if retained by theexpenses are charged to the used car department
dealership. The front end profit is what car salesmanand paid to the service department. Those charges
are paid their commissions from, which is commonlybecome a part of the used car departments "cost" for
25%, referred to in the industry as "gross".the vehicle. Service department profits easily exceed
2) Back End Profit. This is profit that is made fromfront end and back end profits in many new car
brokering the financing for a vehicle sale in addition todealerships.
various finance products. These include the sale ofThat's a general explanation of how car dealerships
Gap Insurance, Extended Car Warranties, Credit Lifemake money.