Car Dealerships Push to Hire More Women

The next time you walk onto a car lot with your carabound as well. The women in these jobs aren't
loan quotes and other papers in hand, you are as likelygrease-stained tomboys who spent their teen years
as not to find a female sales representative waiting torebuilding transmissions. They are average women,
help you. Although car dealers traditionally haveoften with customer service experience in other jobs.
employed a mostly male sales force, recent trendsParts and service jobs require a great personality. The
have them actively recruiting more women.ability for the shop to generate repeat business greatly
Most Car Buyers are Womendepends on how the employee gets along with the
One reason for this change is that most of thecustomer. The technical part of the job can be taught,
customers seeking car loan quotes and buying carsbut good customer service is a real art. Women with
are female. According to an article in Motor Mattersstrong people skills have a lot of opportunities in these
around 58% of car buyers are women; Road &areas, earning the same wages as their male
Travel Magazine puts that number closer to 65%.counterparts.
Despite a predominately female customer base, autoA Changing Industry
dealership employees have been overwhelmingly male.Although car dealers are trying to minimize the gender
According to surveys, a majority of female customersgap, many are at a loss as to how to attract more
say feel more comfortable dealing with female salesfemale employees. Much of the difficulty comes from
people. Some women are uncomfortable withthe potential employees themselves. Many women
salesmen because they feel the men treat themnever consider working at an auto dealership. Some
condescendingly. A survey by CNW Marketingassume that dealerships don't hire women while others
Research showed that women are three times morefear they might be harassed in a male-dominated
likely to want a female sale representative than a maleenvironment. They might be surprised just how
one.male-dominated these fields aren't anymore.
Car dealers are responding to these studies and toWhile women don't yet make up half the employees in
their own experience with female sales people andthe auto sales and finance industry, you'll find quite a
are hunting down more women to work the salesfew more women at car dealerships than you would
floor.have a few years ago. From the person giving you
The Showroom Isn't the Only Choice for Womencar loan quotes to the sales representative to the
Although more women are selling cars on the floorservice staff, more women are making inroads into
and issuing car loan quotes in the finance department,these fields than ever before.
opportunities in the service and parts departments