Pricing: The Final Frontier

Sometimes pricing your products seems like anstrategy.Demand-Based Pricing:
adventure into a strange new world. The process canDefinition: Price depends upon your customers'
seem too complicated for anyone but a rocketperception of your products' value and the level of
scientist to comprehend. Our goal is to bring thisdemand for your item. Your product must provide a
process back to Earth for you by explaining someunique benefit to your target market.
pricing basics.How do you price your product now?Example: Your product has prestige appeal so it can
Answers from businesses can vary from "less thanbe priced in a range well above the cost of production.
our competition" to "the highest price my customer willFor example, luxury cars and gourmet food have
pay." Either tactic has a negative side that can costprestige appeal.
your company customers and profits. Because mostCaution: Success depends on your knowledge of
of you are too busy to be rocket scientists in theyour customers and your market. You must have an
pricing galaxy, we developed this series of steps touncanny skill for accurately estimating customer
help you understand pricing - no space ship required.1.demand to avoid disappointing sales
DO YOUR HOMEWORKKnow Costs: There is noresults.Competition-Based Pricing:
substitute for thoroughly understanding your productDefinition: Price is set in relationship to your
costs and the variability of those costs - that meanscompetition's prices. In some cases this may be below
the resources used to create, produce and marketcost and is usually indicative of a product that has no
your product. Unless you know all your costs bycompetitive edge.
product and by customer you could be losing, ratherExample: You are caught in an industry "price war"
than making, money with each sale.Understand Marketwhere all products must compete on the basis of price
Value: Realistically compare your company's productor risk losing their market share.
to your customer's expectations and perceptions. YouCaution: Your company's long-term goals may be
must also understand your competition and trends insacrificed in the interest of competitive pricing. Also,
your target industry.Set Objectives: Once you have ayou are at the mercy of the larger companies in your
thorough understanding of your costs it's time toindustry that can afford short-term losses in order to
explore two of the ways your company can setplay this expensive game of war.Value Pricing:
pricing objectives. Generally, pricing philosophy is basedDefinition: Gives your customer more quality for less
on company goals such as:Sales Growth - For athan they expected to pay.
variety of reasons, such as immediate expansionExample: Used when you want to gain market share,
needs, a company may set sales growth as anposition your product with customers, or obtain market
objective. When selecting this as an objective, it isacceptance of a new product.
critical to remember that higher sales do notCaution: Product quality must be consistent and your
automatically produce higher profits. In fact, sometimescompany must operate efficiently for this to be an
the cost of expanding sales volume, such as increasedeffective strategy. Using this strategy means that you
costs of production, distribution or customer service,understand your customers and competitors very well.
becomes so great that profits actually decrease.ProfitIn addition, you may find it difficult to raise prices to
Growth - Frequently, corporate goals such as amore profitable levels once your initial distribution goal is
targeted return on investment or a profit maximizationachieved.3. TEST YOUR PRICING THEORYPricing
philosophy necessitate a "pricing for profit" objective.your products is almost as complex as rocket science
Be sure you take both short and long-term profit goalsbut not quite as predictable. At best, your product
into account when implementing this objective. Also,pricing is based on information that can change daily or
study the implications of each pricing change on theeven hourly. For that reason, it is critical that you test
health of your business.2. SELECT YOURthe validity of your pricing strategies with a small
STRATEGYIt's now time to select your pricingcustomer sample or market segment and evaluate
strategy based on your costs, company objectivesyour pricing periodically to adapt to changing market
and the perceived market value of your product.conditions.Deborah Henken served as VP of Marketing
Although strategies can become quite complicated andat several Silicon Valley start-ups and channel positions
detailed, the following list discusses basic options mostat Hewlett Packard, Informix and BEA Systems. She
companies find useful. Your choice depends on anearned her MBA from the Kellogg Graduate School of
internal assessment of your company's objectives andManagement at Northwestern University. Deborah is
an objective analysis of the market in which youFounder of the Highland Team.Susan Henken has
compete.Cost-Based Pricing:directed marketing at consumer and health care
Definition: Price is based on a product's total fixed andcompanies for more than 15 years. She provided
variable costs.marketing consulting to manufacturing companies at
Example: Typical pricing in commodity markets. ForMinnesota Project Innovation through a grant from the
example, a commodity-type raw product such as steelSBA and Department of Commerce and ran her own
is priced using a standard formula based on cost.consulting business. She is currently
Caution: If you use this exclusively, you must be ableDirector of Marketing for Consumer Products at
to stay in business with a very low profit margin. InCompex Technologies. She earned her MBA from the
non-commodity businesses, this option should be onlyKellogg Graduate School of Management at
one aspect of the total product pricingNorthwestern University.