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Saturn Helps Build Homes

Earlier this year, representatives from aboutsite. The dealers helped in framing four
600 Saturn dealerships converged in Coloradohouses. The exercise not only bolsters the
Springs for the annual National Retailergood relationship between dealers and the
Business Meeting. The said conference iscommunity of Colorado Springs but it also the
aimed to give Saturn dealers learn more aboutrelationship  between the dealers and Saturn.
the company's expectations and goals. The
knowledge of this, of course, will give"It was the emotional connection of us and
dealerships the chance to improve theirour dealers working together in a team
performance  in  dealing  with  consumers.effort," said Parrottino. "You can do just
about anything you set out to do if you work
This year though, the company's goal isas a team. We were able to frame those four
different. This is because this year, Saturnhomes in one day. They laid the house out on
decided to strengthen their commitment tothe floor like a template and we built those
their consumers and the environment bywalls."
partnering with the Habitat for Humanity.
Under the partnership, Saturn dealershipsThe event gave the dealers the perception
will be building fourthat Saturn is relating to its consumers.
environmentally-conscious homes for theAccording to Parrottino, Saturn is the
Colorado  Springs  community.greenest brand in General Motors. The brand
is known for its Green Line or hybrid
"(Our brand message is) giving back and beingversions of established nameplates which not
able to look at what have you done to makeonly offers good performance, reliable parts
the world better not just (with) products,"such as the Saturn radiator hose, but also
said Tony Parrottino, the national saleshas  good  fuel  economy.
promotion  manager  for  Saturn.
"(The event gave) us a chance to explore the
"By building homes and doing this event asgreen side of our brand. Saturn is the
more a community type of giving back as agreenest brand in General Motors," Parrottino
cause… that's the whole key to it,"said. "Our retailers were emotionally
added Parrottino. "If a brand does not haveconnected with the team build, but more so
a cause marketing relationship or a causewith the fact that four families were going
identified as part of its brand, it's missingto be able to have affordable homes and be
the spirit of the brand. In all cases, agreen. Those homes were going to have
brand has to function as a reflection ofhigh-efficiency furnaces, glass, etc. It's a
humans."little bit more money up front, but in the
long  run  it's  a  more  affordable  home."
According to Parrottino, when the dealers
arrived for the event, they were not informedThe event is considered a success by the
of what would be asked of them. Instead, "WeGeneral Motors marque. "It's a perfect
told them to come dressed in jeans and workexample that a picture is worth a thousand
clothes. We felt that that's the way wewords. How could I express that over the
operate: Our guys are always intrigued. Whatphone the way we did when we went and built
will happen next? (We told them to) dress andthese homes? The event worked out
be  able  to  work,"  said  Parrottino.beautifully. It was all about teamwork. How
do I get teamwork on an e-mail?" said
After arriving for the meeting, the dealersParrottino.
were then taken to the Habitat for Humanity



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